Tag: Customer Servicing

Loan Agreements: A contract between unequals!

Loan Agreements: A contract between unequals!

Bank Loan agreement had been written ages ago. There are innumerable archaic clauses that may be unjustifiably invoked, without assigning any reasons [...]
Digital Customer Engagement– Trends & Practices in Banks

Digital Customer Engagement– Trends & Practices in Banks

Digital or remote Customer Engagement is the way forward. To remain step ahead, banks need to have a better view of digital customer experience and un [...]
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