Category: Banking Strategy
SME Lending Channel Strategy: Key Success Factors
Lenders—Banks, NBFCs, or FinTechs—face the classic ‘Knapsack Problem’ while trying to create an optimal SME lending distribution structure. Each chann [...]
Designing Loan Products: A ‘First Principles Thinking’ Blueprint
In Banking, there are no barriers to imitation. Any lender—Bank, NBFC, or Fintech—can easily build a Loan product suite simply by following the leader [...]
Hyper-Personalisation in Banking: The Paradox of Customisation
Hyper-personalisation promises to revolutionize banking by creating a "Segment of One" experience, but the path is riddled with complexities. Challeng [...]
The Digital Trap: What Deflates a Bank’s Push for Digital Change?
Banks are diving headfirst into the digital age, eager to revolutionize their operations with cutting-edge technology. But beneath the sleek, modern f [...]
Why Transformation Initiatives Fail Miserably: The Cultural Pitfalls
It seems obvious that any organisation will need to evolve in line with customer needs and competitive pressures. While ideas of change may be inspiri [...]
Bankers, Startups and the problem with Profit
By definition startup is a disruptor. Unless the startup idea is demonstrated to be scalable, there is no fun and sustenance. So, while banks look for [...]
If BNPL (Buy Now Pay Later), then why not PNBL?
We have seen phenomenal growth in the BNPL (Buy Now Pay Later) segment in recent past, why not also have PNBL – Pay Now Buy Later. Kartik Swaminathan [...]
Banking on SPAM?
In a recent survey we found 86% of participants reported Banks and FIs to be the biggest spammers. Banks need to realise that every interaction with c [...]
Why cross-selling Third Party Products can be costly for banks!
The rationale for cross sell focus in banks is not difficult to understand. It creates win-win for all stake holders- Banks get additional income, Emp [...]
Loan Agreements: A contract between unequals!
Bank Loan agreement had been written ages ago. There are innumerable archaic clauses that may be unjustifiably invoked, without assigning any reasons [...]