Essays on rational absurdity of banking
How technology, data, and digital infrastructure are reshaping banking, from internal systems to ecosystem-wide rails.
Banks do not suffer because lending is fragmented. They suffer because the technology supporting lending evolved in fragments. CRM, LOS, LMS, scoring, analytics, and integrations were built as separate domains for what is actually one continuous loan journey. The result is duplicated data, higher operating cost, slower decisions, and hidden architectural risk across the lending stack. Is there an alternative?
Global payment systems rely on encryption powered by mathematical formulas that classical computers cannot solve, keeping stored and transmitted data secure. But the rise of quantum computing threatens to unravel this security, with the potential to compromise payment systems entirely. Sunil Landge delves into the looming quantum challenge and how financial institutions can safeguard themselves for a secure future.
Metaverse offers the potential to revolutionise banking by creating full-service virtual branches, transforming customer service, engagement, and transactions. However, for this to become mainstream, significant technical, regulatory, and economic challenges must be overcome to ensure secure and scalable banking in the virtual world. Amit Balooni explains
Hyper-personalisation promises to revolutionize banking by creating a “Segment of One” experience, but the path is riddled with complexities. Challenges of execution and technological demands can turn this potential goldmine into a costly misstep. What does it take for banks to truly harness this power?