Banks & FinTechs: Switching the default experience
Moving from competition to collaboration; we are now living in a world, where the Banks-FinTech relationship is not only surviving, but also thriving
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Digital Customer Engagement– Trends & Practices in Banks
Digital or remote Customer Engagement is the way forward. To remain step ahead, banks need to have a better view of digital customer experience and understand how it will evolve in the future. Chirag Shah shares the trends and best practices
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Two sides of digital transformation in Banks: ‘Digitise’ vs ‘Digitalise’:
When it comes to success in Being Digital, the difference is in the approach a Bank takes. Simply converting a paper to online form wont do. We differentiate the tactical and limited ‘Digitise’ mindset from a more strategic and expansive ‘Digitalise’ Thinking. Amit Balooni shares his perspective
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Machine Learning and AML- Use cases for Banks
World is a not flat! No matter how much the globalisation theorists may want you to believe, the world post 9/11 is no longer flat but rather becomean undulated surface. 2008 recession has only added fuel to the fire. On one hand, the growing threat of terrorism has made us…