Guest Essays
Because the rational absurdity of banking deserves more than one witness.
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Digital Customer Engagement– Trends & Practices in Banks
Digital or remote Customer Engagement is the way forward. To remain step ahead, banks need to have a better view of digital customer experience and understand how it will evolve…
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RBI empowers CRO office: Endeavour to make NBFCs bullet proof!
In a recent circular RBI has made a high decibel statement about the CRO’s independence and has put a lot of onus on the boards of NBFCs. Importantly, CRO office…
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Will it remain a lender’s market for long!
Market is rejoicing that credit growth is back. But it was not the doing of the banks. Instead it seems to be lender’s market with long wait for credit approvals…
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Credit Evaluation: How much information is Enough?
How much information is enough for credit evaluation? For a streamlined process a delicate balance needs to be maintained between timeliness and need for facts. Sumit Kakkar shares his perspectives