Essays on rational absurdity of banking
Newsletters, storyboards, data visuals, resources, book reviews and other pieces that matter but sit outside the main thematic essays.
A workable Strategy for a Fintech requires a balance of creativity grounded in basics. I share a 3 line gist of some 8 long and interesting conversations with Fintechs with the hope is that this triggers some introspection and helps refine their strategy
The evolution of Fintech has happened because of various developments in technology, ecosystem and regulations . But this is not without pitfalls and challenges. There is, therefore, a need to put all these actions & development in perspective and develop better situational awareness. Kartik Swaminathan shares key insights from his book 3F: Future Fintech Framework
In a recent survey we found 86% of participants reported Banks and FIs to be the biggest spammers. Banks need to realise that every interaction with customers, existing or potential, is a moment of truth. Pestering only leads to increased trust deficit as the customer starts to see an ‘aggressive marketer’ and not a ‘trusted partner’
A quick look at RBI guidelines and some data on Promoter holding in Indian Banks. Rules are rules, but RBI knows there is a need for some pragmatism too. So we have all kind of banks- with promoters, promoter-less and foreign promoters!