Featured Essay
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Hey bank, I don’t care about your technology.
9 minutesYou launched that industry first AI powered decisioning suite. Your entire competition announced exactly the same. Meanwhile your IVR is still a fossil from 1998. Your account opening still can’t resolve a simple deviation. There is something wrong in the way Banks talk about technology. This essay explores what’s wrong…
More Essays
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What Banking is Not: The Product Mindset
4 minutesThe ‘Product Mindset’ in Banking has created artificial limitations on customising banking services leading to loss on trust on Banks. Instead Banking requires a ‘Service…
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Lending for Financial Inclusion- Gold at the Bottom of the Pyramid
8 minutes“A box without hinges, key or lid, yet golden treasure inside is hid.” – JRR Tolkein Following the wrong trail The story of ‘Fortune at…
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Machine Learning and AML- Use cases for Banks
14 minutesWorld is a not flat! No matter how much the globalisation theorists may want you to believe, the world post 9/11 is no longer flat…
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How Artificial Intelligence will transform Banking
10 minutesArtificial Intelligence can simplify banking- relieve the pain of redundant forms, cumbersome documents and slow processes and even manage investment portfolios. It can help banks…
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Building a Payments Bank – Challenges and Opportunities
9 minutesThe verdict on viability of Payment Banks varies, depending on whom you speak to. While the critics would easily fault the regulatory framework, even the…
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