Author: Amit Balooni

Amit has spent 25 years across banking, advisory, and financial technology. Through FrankBanker, he writes about why, why not, and occasionally how of banking and technology. He is Founder & CEO of Hyperfin Technologies.
  • What Banking is Not: The Product Mindset

    The ‘Product Mindset’ in Banking has created artificial limitations on customising banking services leading to loss on trust on Banks. Instead Banking requires a ‘Service Mindset’- deeper customer understanding, endeavour to provide better service fit and orientation to deliver solutions at the moment of truth. Amit Balooni shares his perspectives