Author: FrankBanker Research

Research, reference, and insights by FrankBanker analysts.
  • Banking on SPAM?

    In a recent survey we found 86% of participants reported Banks and FIs to be the biggest spammers. Banks need to realise that every interaction with customers, existing or potential, is a moment of truth. Pestering only leads to increased trust deficit as the customer starts to see an ‘aggressive marketer’ and not a ‘trusted partner’

  • Lessons from Archegos Capital : Quick story

    Archegos Capital (AC), a New York based family office, was in news recently for its inability to meet margin calls by lenders. Wall Street was jittery reminiscing the nightmares of  LTCM. Media stocks like Viacom tumbled 25-30% while marquee Investment Banks like Nomura and Credit Suisse indicated significant losses. We cut through the clutter of media reports, deep dived, simplified the story and picked a lesson or two for us bankers.