Featured Essay

  • Hey bank, I don’t care about your technology.

    Hey bank, I don’t care about your technology.

    9 minutes

    You launched that industry first AI powered decisioning suite. Your entire competition announced exactly the same. Meanwhile your IVR is still a fossil from 1998. Your account opening still can’t resolve a simple deviation. There is something wrong in the way Banks talk about technology. This essay explores what’s wrong…


More Essays

  • Payday Loans – Boon or Bane?

    3 minutes

    Payday Loans is still a nascent category in India. But digital Lenders are finding their feet and formalising the segment. Mrityunjay Shahi explains Payday lending…

  • SME Financing – Opportunity for Alternate Channels

    3 minutes

    MSMEs seem to be showing the expected resilience and regaining market’s interest. Sumit Kakkar explains some of the constraints faced by MSMEs and how resolving…

  • Critical Thinking in Credit Risk: Avoid these Fallacies

    3 minutes

    Critical Thinking concepts can help build a robust credit risk culture that relies on logic and objectivity and minimises biases. Amit Balooni shares his perspective…

  • RBI IWG Report: Assumptions As Tenuous As Recommendations?

    5 minutes

    The recent report by Internal Working Group (IWG) of RBI has made recommendations that run contrary to the practice followed in internationally, especially the recommendation…

  • Credit Sense – Approach and Perspectives

    4 minutes

    Risk officers and Relationship managers are always at each other’s throats owning to difference in their perspective, often missing out what lies beyond the optics.…