Featured Essay
-
Hey bank, I don’t care about your technology.
9 minutesYou launched that industry first AI powered decisioning suite. Your entire competition announced exactly the same. Meanwhile your IVR is still a fossil from 1998. Your account opening still can’t resolve a simple deviation. There is something wrong in the way Banks talk about technology. This essay explores what’s wrong…
More Essays
-
Digital Customer Engagement– Trends & Practices in Banks
5 minutesDigital or remote Customer Engagement is the way forward. To remain step ahead, banks need to have a better view of digital customer experience and…
-
RBI empowers CRO office: Endeavour to make NBFCs bullet proof!
3 minutesIn a recent circular RBI has made a high decibel statement about the CRO’s independence and has put a lot of onus on the boards…
-
Lessons from Greensill’s insolvency: Nothing to do with Supply Chain Finance
7 minutesGreensill Capital, a UK based SCF company, filed for insolvency early this month. The company’s SCF business was ostensibly built on ‘Reverse Factoring’ (RF) arrangement.…
-
Will it remain a lender’s market for long!
3 minutesMarket is rejoicing that credit growth is back. But it was not the doing of the banks. Instead it seems to be lender’s market with…
-
Navigating SME Lending Strategy: Two key pointers
6 minutes‘What is an SME?’ has no all-encompassing answer. Any standardised approach to building SME Lending strategy is therefore fraught with risks. We deep dive into…
More from FrankBanker